MarshallGarcia
November 26, 2021
"Awesome support from the team"
I got a defective Ionic Hair Straightener Brush. After reaching out to MiroPure, Ton got in touch with me and handled the problem swiftly and professionally, keeping me in the loop throughout the process. We got a replacement brush just 5 days later. Much appreciated!
KrinBailey
November 10, 2021
"Cleo the agent was super helpful"
Cleo, the agent, was incredibly helpful, patient, and kind. She fixed my issue in no time at all. I'm really pleased with how everything turned out!
delcidjose495
November 07, 2021
"Agent successfully arranged a replacement for my..."
The agent managed to get me a new unit after the old one went haywire.
NoahLopez
November 06, 2021
"Great Experience with Customer Service"
The customer service rep was super nice, really helpful, and quick to assist me with my warranty issue. I truly appreciated it!
tinybird701
October 31, 2021
"Top-notch support from the team"
The customer service here is fantastic. Alex was super patient and really efficient in helping me sort out my problem.
brownleopard767
October 29, 2021
"Fantastic Shopping Experience"
I really enjoyed my time shopping here, both with the item I bought and the support I received. They responded to all my inquiries quickly and were super friendly and helpful. Overall, I'm quite pleased with the entire experience.
jaysawnn
October 18, 2021
"Way to go, Miss Cleo!"
I’m really happy with how fast I got a response since I was juggling a lot at work. Miss Cleo handled everything like a pro. I thought there’d be a ton of questions, but she made it super simple for me to activate the warranty on my amazing Miro pure hair straightener. I absolutely love it! Thanks a bunch, Cleo... 💯
brownpeacock975
October 12, 2021
"Helpful Customer Support Team"
I had an issue with a straightener brush I purchased a few months back, so I reached out to the customer support team. I got a quick reply from one of their representatives, Anne, who was super helpful. She checked my order number and let me know that the item I bought is still under warranty. She asked if I wanted a replacement sent out, and I said yes, so she went ahead and submitted the request. All in all, I’m pretty happy with the service I got, as Anne addressed my concerns in a quick and friendly way. Now, I can’t wait to get a working unit and see what all the buzz is about. Big thanks to Anne!
zanecope
October 07, 2021
"Awesome Support from the Team!"
I had a query regarding the safety of a hair straightener. I chatted with Mitch, and he was super nice and really helpful. He gave me some evidence and ensured he had the right info before getting back to me.
timbritt1962
October 06, 2021
"Assistance Required for Warranty Activation"
I was in need of some help to activate my Miro Pure 705 straightener. I reached out through the chat line and had a conversation with Ms. Joy. She was quick, professional, and really knew her stuff. She assisted me immediately and even hung on while I searched for my 17-digit order number. Ms. Joy truly represents Miro Pure excellently, and this makes me feel good about doing more business with them in the future.
JennyDaniels
October 05, 2021
"Positive experience with customer support"
I ordered a teeth whitening kit, but what I got was expired. I reached out to customer service, and they sorted it out in just an hour. Ton mentioned he’d arrange a replacement for me. My interaction with customer service, particularly with Ton, was fantastic. He was professional and friendly, and he took care of my issue. I felt reassured about ordering from this company again. Thanks a bunch!
beautifulleopard809
October 05, 2021
"Absolutely Adoring This Item"
Up to now, I'm really enjoying this item! My hair is super curly, tangled, and thick, and using a straightener is usually a hassle since it takes ages to section and straighten it. I ran this brush through my hair, and it took just 6 minutes to get it all straightened out, which totally blew my mind! It's incredibly simple to use and heats up in no time. I really wish I had bought it earlier!
Brian.Fleming
September 15, 2021
"Absolutely Adore It!!!"
I recently got my hands on the MiroPure MCH Heating Ionic Straightener Brush and gave it a whirl. I'm totally in love! The customer service is fantastic as well! I had some trouble registering my warranty, but Anne was super helpful in sorting it out!
Bertha
September 08, 2021
"syringes from whitening kit were leaking"
Today, I got the whitening kit delivered, but unfortunately, all the stuff from the syringes had spilled out into the box. I reached out to customer support through chat, and they helped me get a replacement product ordered.
Roland.Johnson
August 16, 2021
"Help from Miss Kim"
I was having a tough time figuring out where to drop my review for the item I just bought. When I reached out to Miss Kim for help, she definitely made it happen and walked me through the process of leaving my feedback and claiming the free gift that came along with it.